PRIVACY POLICY
Who we are
Boon Hotel + Spa respects your privacy and is committed to protecting the personal information you share with us through our website.
Our website address is: www.boonhotels.com
Information we collect
We may collect personal information you provide directly to us when you:
make a reservation
submit an inquiry through our contact forms
sign up for our email list
request information about rooms, spa services, or special offers
apply for employment
otherwise communicate with us through the website
This information may include your name, email address, phone number, billing information, reservation details, and any other information you choose to provide.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, pages viewed, referral source, and general usage data.
Reservations and bookings
When you make a reservation or submit a booking inquiry through our website, your information may be processed through third-party booking or property management platforms. These providers may collect and process your information in accordance with their own privacy practices and terms.
We use this information to process reservations, communicate with you about your stay, respond to requests, and support hotel operations and guest services.
Spa services and inquiries
If you inquire about spa services, packages, or appointments through our website, we may collect the information you provide in order to respond to your request, schedule services, and provide guest support. We ask that you do not submit sensitive medical information through website forms unless specifically requested through a secure process.
Comments
If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images posted on the site.
Cookies
Our website may use cookies and similar technologies to enhance your experience, understand website usage, and improve performance.
These cookies may be used to:
remember user preferences
support website functionality
analyze traffic and performance
help with booking flow or form completion
improve marketing relevance
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so you do not have to enter your details again when leaving another comment. These cookies may remain for up to one year.
If you visit a login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, we may also set cookies to save your login information and screen display preferences. Login cookies may last for two days, and screen options cookies may last for up to one year. If you select “Remember Me,” your login may persist for two weeks. If you log out, login cookies will be removed.
If you edit or publish content on the site, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content you edited. It typically expires after one day.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images, maps, booking widgets, review tools, social media feeds, or articles. Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly.
These third-party websites or services may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, including if you have an account and are logged in to that third-party website.
Analytics and tracking
We may use third-party analytics tools, such as website traffic and performance monitoring services, to better understand how visitors use our website. These tools may collect information such as pages visited, time spent on the site, clicks, browser type, and referring pages. This information helps us improve the website, guest experience, and marketing efforts.
Email marketing
If you sign up for our newsletter or promotional emails, we may use your contact information to send updates about Boon Hotel + Spa, offers, events, packages, and related news. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Who we share your data with
We do not sell your personal information.
We may share your information with trusted third-party service providers as necessary to operate our website and business, including providers that support:
reservation and booking systems
payment processing
website hosting and maintenance
email marketing
analytics and performance monitoring
spam detection and security
guest communications and operational support
If you request a password reset, your IP address may be included in the reset email.
We may also disclose information if required to do so by law, regulation, legal process, or to protect our rights, guests, website, or business operations.
How long we retain your data
If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically rather than holding them in a moderation queue.
For users who register on our website, if applicable, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and edit that information.
We may retain reservation, inquiry, transaction, and communication information for as long as reasonably necessary for business, administrative, legal, tax, security, or operational purposes.
What rights you have over your data
If you have an account on this site, or if you have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you, subject to any legal, administrative, contractual, or security obligations requiring us to retain certain information.
Depending on your location, you may also have additional privacy rights under applicable law.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information submitted through forms, reservations, newsletter signups, booking tools, or other website features may be processed through trusted third-party service providers that help us operate our website and guest services.
Third-party websites
Our website may contain links to third-party websites, including booking partners, local businesses, social platforms, and other outside services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Data security
We use reasonable administrative, technical, and organizational measures to help protect personal information collected through the website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Boon Hotel + Spa
(707) 869-2721
info@boonhotels.com
Last Updated
March 17, 2026